Support

Support

If you require support on a casino related issue, Jackpot City’s friendly support team is ready to assist 24 hours a day, 7 days a week.

You can contact them via live chat through the casino client or via their website here: Jackpot City Support

Email support is available at: support@playersupportcentre.com

If you would prefer to talk to someone, use the following support numbers:

 

Australia 0011 800 1515 1516
UK 0-800-917-8547
Canada 1-800-768-1946
Switzerland 0-800-001-720
French-speaking Support +44-2033-285-996 (Not toll free)
Spain 900-994-520
New Zealand 00-800-1515-1516
Japan: Calling via KDDI: 010-800-1515-1516
Using Other Service Providers: 001-010-800-1515-1516
Calling via a mobile: 0033-010-800-1515-1516
Germany 0-800-000-3369
Austria 0-800-005-078
Italy 800-145-990
Other Regions +44-800-917-8547 (Not toll free)

Please note that calls to toll free numbers from a landline are free, but calls from a mobile phone may be charged at standard operator rates. Please consult with your mobile service provider for details.

 

If you require support with any issue regarding this website, please contact us here.