There are a number of ways to make contact, please choose the most convenient option from the list below.



If your inquiry relates to activity in Jackpot City Online Casino, please contact their support team directly.


Live Chat

You can chat with a Jackpot City customer support team member by clicking the LIVE HELP link at the top right of the Jackpot City casino website here.


Email support is available at:


Australia 0011 800 1515 1516

New Zealand 0800-1515-1516

Other Regions +44-800-917-8547 (Not toll free)

Please note that calls to toll free numbers from a landline are free, but calls from a mobile phone may be charged at standard operator rates. Please consult with your mobile service provider for details.

All support channel information can be found on the Support page.

Social Media